Informativa sulle spedizioni
SHIPPING POLICY
Order Processing
All orders are processed within 24 to 72 business hours after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Times
Estimated delivery times are:
- Spain mainland: 2–5 business days
- Balearic Islands: 3–7 business days
- Canary Islands, Ceuta & Melilla: 5–10 business days
- European Union: 5–12 business days
- International: 7–20 business days
Delivery times may vary due to customs, holidays, carrier delays, or high demand periods.
Shipping Costs
Shipping costs are calculated automatically at checkout before completing the purchase. Any free shipping promotions will be clearly displayed during checkout.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information, if available.
Shipping Address
Customers are responsible for providing accurate shipping information. We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.
Undeliverable Packages
If a package cannot be delivered and is returned to us, we will contact you to arrange reshipment. Additional shipping fees may apply.
Customs, Duties & Taxes
For international orders, customers are responsible for any customs duties, taxes, or import fees required by their country.
Shipping Issues
If your package arrives damaged or there is an issue with the delivery, please contact us within 48 hours of receiving your order.
Contact Information
For any shipping-related questions, please contact us at:
[CONTACT EMAIL]
[STORE NAME]